What is Snapclarity?
Snapclarity is an online platform offering people a free industry-leading Mental Health Checkup and free Personalized Wellness actionable plan. Using the checkup results, we link individuals to a therapist that match their personal needs, allowing them to connect with the therapists through text messages and live video sessions as needed.
Please note, Snapclarity is not a crisis line. If you're considering harming yourself or others, please call 9-1-1.
Snapclarity (beta) is now available for download for iOS and android.
How much is Snapclarity's plan and what does it include?
Snapclarity's plan is $39.99 per week, billed monthly, and includes:
- Unrestricted access to your personal therapist
- Unlimited text-based therapy
- 60 minutes of complimentary video time divided into two 30 minute sessions
- Pay-as-you-go video therapy sessions
How does it work?
01. Complete a free Mental Health Checkup
We provide users with access to a free complimentary Mental Health Checkup via our app. Snapclarity's assessment screens you for 13 commonly diagnosed disorders and is later used to match you with a qualified therapist.
02. Your free Personalized Wellness Strategy
Your assessment results or "Personalized Wellness Strategy" breaks down your potential areas of mental health concern into high, moderate, and low risk. It provides you with detailed information on potential lifestyle changes, as well as how to address your concerns medically (with the recommendation of your healthcare specialist).
*Snapclarity's assessment results are not a diagnosis. The assessment is simply a set of screeners that will flag potential concerns based on lifestyle and disorder-specific questions.
03. Get matched to a therapist
Get matched to a registered Canadian therapist that specializes in the areas of highest concern determined by your assessment results.
Your Personalized Wellness Strategy or assessment results are automatically* shared with your matched therapist to help give them a better idea of your current mental state.
*This feature can be toggled off.
05. Therapy begins
Users may start using their Snapclarity credits to chat with a registered therapist by text message or video anytime anywhere.
Your personal therapist
Just like having a family doctor, once matched, users will have the ability to work with the same licensed therapist every time.
Through our app, we offer individuals the opportunity to connect with their therapist at any time of the day. Furthermore, they can write a message to their therapist whenever the mood strikes them. This reflects the beauty of having access to a virtual therapist.
Purchasing additional video time
Additional video time may be purchased at your convenience and in time slots of 60 minutes. However, video session time does not need to be used all at once. It may instead be split into multiple 10 minute sessions.
Therapists respond 1-2 times per day, if not instantly. A video chat can be scheduled if users need more assistance. Therapists will always get back to them within 24 hours. You may also choose to book a video appointment with your therapist at your mutual convenience.
Snapclarity support for Therapists & Clients
Customer support is available to help answer questions about how the platform works and usage of our app. Visit snapclarity.com/support or click the chat bubble on the right-side corner to leave us a message.