After being matched with a client, therapist are asked to schedule and complete a 15-20 minute video chat with clients. This is an opportunity to introduce oneself, build rapport, but most importantly, to discuss and obtain verbal informed consent from clients. This interaction allows clients and therapists the chance to discuss nuances of the informed consent and to answer any questions the client might have.
Remember: Client informed consent is "informed", thus, it is important that client receive all important information about participating in therapy and interacting on the Snapclarity platform so that they can make an informed decision about consenting to therapy.
To aid therapists in explaining to clients relevant information in order to obtain informed consent, Snapclarity has produced a checklist for therapists, a video series outlining various aspects of this checklist, and a HelpCentre with a number of helpful articles on key topics.
Therapists will be building and maintaining their own private practice through Snapclarity, thus, therapists are welcome to complete the informed consent process in the style they prefer. We ask that their informed consent process meet the ethics and standards of their regulatory colleges.