Our matching algorithm prioritizes therapists who have yet to be matched with a client. At the current time, therapists are initially matched with clients based on clients' presenting concerns and the therapists' self-identified competences. When clients first sign onto the Snapclarity platform, they are then prompted to complete a mental health assessment that assesses clients' level of risk for 13 commonly diagnosed disorders. Similarly, when therapists are first on-boarded to the Snapclarity platform, they are asked to self-identify which of the 13 disorders that they are competent to provide therapy.
Future iterations of the platform are likely to take into account additional matching variables such as therapist type (social worker, psychotherapists, psychologist), gender, rate, and so on.
Some aspects of our matching system may not work correctly as we perform backend updates. We sincerely appreciate your cooperation and patience as we work to make Snapclarity a fulfilling experience.