Snapclarity

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Activity overview

Latest activity by Snapclarity
  • Snapclarity created an article,

    How does Snapclarity Rewards work?

    Welcome to Snapclarity Rewards Customer success is paramount to us. At Snapclarity, we want to champion our clients on their roadmap to wellness. Nothing makes us smile more than rewarding our awes...

  • Snapclarity created an article,

    How do I conserve my battery life?

    There are a few things you can do to extend your battery life and prevent interruptions of therapy.   Enable Low Power Mode / Power Saving Mode This shuts down all non-esse...

  • Snapclarity created an article,

    How do I update my personal information?

    To update your personal information such as your phone number, city, and current address, visit your Account Summary by tapping on the three vertical dots on the top right of your screen.    ...

  • Snapclarity created an article,

    I don't get Snapclarity notifications, what should I do?

    If you don't get notifications for Snapclarity, it could be because of two things: You don't have an Internet connection. Your settings don't allow Snapclarity to push notifications to your pho...

  • Snapclarity created an article,

    How do I update my credit card information?

    If Snapclarity runs into any issues processing your payment transactions; including your subscription renewals, you will be prompted to update your payment information within the app. Stripe No...

  • Snapclarity created an article,

    How do I fix my connectivity issues?

    Bad internet connection can lead to low quality video chats or disruption in services. Thus, it is important to make sure you have a stable connection when you use Snapclarity to chat with your th...

  • Snapclarity created an article,

    How do you protect my privacy?

    The Snapclarity team has been busy developing a mental health platform that offers the best in mental health care anytime, anywhere with no barriers to access. We have given very careful considera...

  • Snapclarity created an article,

    How secure is my payment information?

    Client names and payment information are not stored by Snapclarity, rather this is stored by Stripe, a secured payment processor operating in more than 25 countries, embedded in the Snapclarity pl...

  • Snapclarity created an article,

    Will my information be shared?

    We make sure you feel comfortable and safe with your therapist by having the proper privacy, security and anonymity. Currently, only the therapist you have been matched with will be granted acce...

  • Snapclarity created an article,

    Can I request a refund?

    Since Snapclarity is a platform that facilitates therapists with their own private practice, refunds for counselling sessions usually cannot be granted. However, we consider all feedback on a case...